Shipping and Returns
Shipping
Every order is printed to order in Ohio. Most orders ship within 1 to 5 business days. Very large orders can occasionally take up to a week, and I'll contact you with a heads-up if yours is one of them.
US orders of $35 or more ship free. For orders under $35, shipping is calculated at checkout.
International shipping is available to many countries, with rates calculated at checkout.
You'll get a tracking number by email when your order ships.
Returns
You have 30 days after your order arrives to request a return. Items need to be unused and in the condition you received them. Email trophybit@gmail.com to start a return, and I'll send instructions and a return label once it's approved.
Damaged or wrong item?
Sometimes things break in the mail. Contact me right away and I'll usually send a replacement, with no need to return the broken one.
See the full refund policy for details.